Returns & Exchanges
At Aydins Jewelry, we want you to cherish your purchase; if you are not completely satisfied, we offer a 30-day return policy for items in their original, unworn condition. Please note that custom-engraved pieces and final sale items are ineligible for return or exchange.
Initiate Your Request
Log into your account or use our guest portal to enter your order number and email address to start the return process.
Prepare the Package
Carefully place the jewelry in its original designer packaging and secure it inside a padded shipping box to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
Inspection and Refund
Once our gemologists verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing